Cookie Statement
Whenever you use our online services or apps, we use cookies and
other online tracking technologies (which we’ll also refer to as
'cookies' for the purpose of this Cookie Statement).
Cookies can be used in various ways, including to make the
Therig.sa website work, to analyse traffic, or for advertising
purposes.
Read on below to learn more about what a ‘cookie’ is, how they’re
used and what your choices are.
What are cookies and online tracking technologies?
A web browser cookie is a small text file that websites place on
your computer’s or mobile device’s web browser.
These cookies store information about the content you view and
interact with, in order to remember your preferences and settings
or analyse how you use online services. Cookies are divided into
‘first party’ and ‘third party’:
-
First party cookies are the cookies served by the owner
of the domain – in our case that’s Therig.sa. Any cookie we
place ourselves is a ‘first party cookie’.
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Third party cookies are cookies placed on our domains by
trusted partners that we’ve chosen to allow to do so. These can
be social media partners, advertising partners, security
providers and more.
And they can be either ‘session cookies’ or ‘permanent cookies’:
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Session cookies only exist until you close your browser,
ending what is called your ‘session’. They are then deleted.
-
Permanent cookies have a range of different lifespans and
stay on your device after the browser is closed. On the
Therig.sa platform, we try to only serve permanent cookies (or
allow permanent cookies to be served by third parties) that have
a limited lifespan. However, for security reasons, or in other
exceptional circumstances, we might sometimes need to give a
cookie a longer lifespan.
Web browser cookies may store information such as your IP address
or another identifier, your browser type, and information about
the content you view and interact with on digital services. By
storing this information, web browser cookies can remember your
preferences and settings for online services and analyse how you
use them.
Alongside cookies, we also use tracking technologies that are very
similar. Our website, emails and mobile apps may contain small
transparent image files or lines of code that record how you
interact with them. These include ‘web beacons’, ‘scripts’,
‘tracking URLs’ or ‘software development kits’ (known as SDKs):
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Web beacons have a lot of different names. They might
also be known as web bugs, tracking bugs, tags, web tags, page
tags, tracking pixels, pixel tags, 1x1 GIFs or clear GIFs.
In short, these beacons are a tiny graphic image of just one
pixel that can be delivered to your device as part of a web page
request, in an app, an advertisement or an HTML email message.
They can be used to retrieve information from your device, such
as your device type or operating system, your IP address, and
the time of your visit. They are also used to serve and read
cookies in your browser or to trigger the placement of a cookie.
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Scripts are small computer programs embedded within our
web pages that give those pages a wide variety of extra
functionality. Scripts make it possible for the website to
function properly. For example, scripts power certain security
features and enable basic interactive features on our website.
Scripts can also be used for analytical or advertising purposes.
For example, a script can collect information about how you use
our website, such as which pages you visit or what you search
for.
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Tracking URLs are links with a unique identifier in them.
These are used to track which website brought you to the
Therig.sa website or app you’re using. An example would be if
you click through from a social media page, search engine or one
of our affiliate partners’ websites.
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Software Development Kits (SDKs) are part of our apps’
source code and unlike browser cookies, SDK data is stored in
the app storage.
They’re used to analyse how the apps are being used or to send
personalised push notifications. To do this, they record unique
identifiers associated with your device, like device ID and IP
address, as well as your in-app activity and your network
location.
All these tracking technologies are referred to as ‘cookies’ here
in this Cookie Statement.
How are cookies used?
Cookies are used to collect information, including:
- IP address
- Device ID
- Viewed pages
- Browser type
- Browsing information
- Operating system
- Internet service provider
- Timestamp
- Whether you have responded to an advertisement
- A referring URL
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Features used or activities engaged in on the website/apps
They allow you to be recognised as the same user across the pages
of a website, across devices, between websites or when you use our
apps. When it comes to purpose, they are divided into three
categories – functional cookies, analytical cookies and marketing
cookies.
Functional cookies
These are cookies required for our websites and apps to function
and they must be enabled in order for you to use our services.
Functional cookies are used to create technologically advanced,
user-friendly websites and apps that adapt automatically to your
needs and preferences, so you can browse and book easily. This
also includes enabling essential security and accessibility
features.
More specifically, these cookies:
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Enable our website and apps to work properly, so you can create
an account, sign in, and manage your bookings.
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Remember your selected currency and language settings, your past
searches and other preferences to help you use our website and
apps efficiently and effectively.
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Remember your registration information, so that you don’t have
to retype your login credentials each time you visit our website
or app. (Don’t worry, passwords will always be encrypted.)
Analytical cookies
These cookies measure and track how our website and apps are used.
We use this information to improve our website, apps and services.
More specifically, these cookies:
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Help us understand how visitors and customers like you use
Therig.sa and our apps.
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Help improve our website, apps, and communications to make sure
we're interesting and relevant.
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Allow us to find out what works and what doesn't on our
website and apps.
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Help us understand the effectiveness of advertisements and
communications.
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Teach us how users interact with our website or apps after they
have been shown an online advertisement, including
advertisements on third-party websites.
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Enable our business partners to learn whether or not their
customers make use of any accommodation offers integrated into
their websites.
The data we gather through these cookies can include which web
pages you have viewed, which referring/exit pages you have entered
and left from, which platform type you have used, which emails you
have opened and acted upon, and date and time stamp information.
It also means we can use details about how you’ve interacted with
the site or app, such as the number of clicks you make on a given
screen, your mouse movements and scrolling activity, the search
words you use and the text you enter into various fields.
Marketing cookies
These cookies are used by Therig.sa and our trusted partners to
gather information about you over time, across multiple websites,
applications, or other platforms.
Marketing cookies help us to decide which products, services and
interest-based advertisements to show you, both on and off our
website and apps. More specifically, these cookies:
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Categorise you into a certain interest profile, for instance, on
the basis of the websites you visit and your click behaviour. We
use these profiles to display personalised content (such as
travel ideas or specific accommodations) on Therig.sa and other
websites.
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Display personalised and interest-based advertisements both on
the Therig.sa website, our apps and other websites. This is
called ‘retargeting’ and is based on your browsing activities,
such as the destinations you’ve been searching for, the
accommodation you’ve viewed and the prices you’ve been shown. It
can also be based on your shopping habits or other online
activities.
Retargeting ads can be shown to you both before and after you
leave Therig.sa, as their purpose is to encourage you to browse
or return to our website. You might see these ads on websites,
in apps or in emails.
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Integrate social media into our website and apps. This allows
you to like or share content or products on social media such as
Facebook, Instagram, YouTube, Twitter, Pinterest, Snapchat and
LinkedIn.
These ‘like’ and ‘share’ buttons work using pieces of code from
the individual social media providers, allowing third party
cookies to be placed on your device.
These cookies can be purely functional, but they can also be
used to keep track of which websites you visit from their
network, to build a profile of your online browsing behaviour
and to show you personalised ads. This profile will be partly
built using comparable information the providers receive from
your visits to other websites in their network.
To read more about what social media providers do with your
personal data, take a look at their cookie and/or privacy
statements:
Facebook
(includes Instagram, Messenger and Audience Network),
Snapchat
,
Pinterest
and
Twitter.
Be aware that these statements may be updated from time to time.
We work with trusted third parties to collect data. We may also
sometimes share information with these third parties, such as your
email address or phone number. These third parties might link your
data to other information they collect to create custom audiences
or deliver targeted ads. For information on how these third
parties process your data, please take a look at the following
links:
How Google uses information
,
Facebook's data policy.
Non-cookie techniques – email pixels
We may also use techniques, such as pixels, which we don’t mark as
cookies because they do not store any information on your device.
We sometimes place pixels in emails, such as newsletters. A
‘pixel’ is an electronic file the size of a single pixel, that is
placed in the email and loaded when you open it. By using email
pixels, we can see if the message was delivered, if and when you
read the message and what you click on.
We also receive this information about the push notifications we
send you. These statistics provide us with feedback about your
reading behavior, which we use to optimize our messages and make
our communication more relevant to you.
What are your choices?
To learn more about cookies and how to manage or delete them,
visit the help section of your browser.
In the settings for browsers like Internet Explorer, Safari,
Firefox or Chrome, you can choose which cookies to accept and
which to reject. Where you find these settings depends on which
browser you use:
If you choose to block certain functional cookies, you may not be
able to use some features of our services.
In addition to specific settings that we may offer on the
Therig.sa and apps, you can also opt-out of certain cookies:
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Analytics
To prevent Google Analytics from collecting analytical data on
certain browser types visit the following link:
Google Analytics Opt-out Browser Add-on
(only available on desktop).
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Advertising
We always aim to work with advertising and marketing companies
which we ensure they adhere to industry standards and codes of
conduct and allow you to opt out of behavioural advertising.
It’s possible that your mobile device allows you to limit
information sharing for retargeting purposes through its
settings. If you choose to do so, it’s good to be aware that
opting out of an online advertising network doesn't mean
you’ll no longer see or be subject to online advertising or
marketing analysis. It just means that the network you've
opted out from will stop delivering ads that are tailored to
your web preferences and browsing patterns.
Some websites have ‘Do Not Track’ features that allow you to tell
a website not to track you. We’re currently unable to support ‘Do
Not Track’ browser settings.
How to contact us
If you have any questions about this cookie statement, please send
an email to ([email protected]) Our cookie statement may also be
updated from time to time. If these updates are substantial,
particularly relevant to you or impact your data protection
rights, we’ll get in touch with you about them. However, we
recommend that you visit this page regularly to stay up to date
with any other (less substantial or relevant) updates.